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ATM Safety Tips

debit card

Your personal safety while conducting transactions at an ATM depends largely on the safety steps you follow. By raising your awareness we hope to make you a partner in our continuing efforts to provide a safe and secure environment.

General

  • Commit your PIN to memory. Do not write it on your card or keep your card and any written record of your PIN in the same location.
  • Never share your PIN (Personal Identification Number) or give it out over the telephone, even if the caller identifies himself as your financial representative or a police officer.
  • Be aware of your surroundings, particularly at night.
  • Consider having someone accompany you when the automated teller machine is used after dark.
  • Consider using another automated teller machine or coming back later if you notice anything suspicious. If you are in the middle of a transaction and you notice something suspicious, cancel the transaction, pocket your card and leave.
  • Refrain from displaying your cash. Pocket it as soon as your transaction is completed. Count the cash later in the safety of your car or home.
  • Report all crimes to law enforcement officials immediately.
  • Report Lost / Stolen cards as quickly as possible.

Walk-Up

  • Have your card ready and in hand, along with other transaction materials, before you approach an ATM.
  • Stand close to the ATM when entering your PIN. Do not allow anyone to watch.
  • It is appropriate to politely ask someone who is uncomfortably close to you to step back before you complete your transaction.
  • Go to the nearest public area where people are located, if you are followed after making a transaction.

Drive-Up

  • Pull up close to the ATM.
  • Keep your car running while operating the ATM.
  • Remain in your car while conducting your ATM transaction. For added security, keep car doors locked and windows rolled up before and after making your transaction.